Privacy policy

The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
The Landesspracheninstitut in der Ruhr-Universität Bochum, Laerholzstr. 84, 44801 Bochum, Deutschland, Phone: +49 234 6874-0, Email: info[at]lsi-bochum.de

You can exercise the following rights at any time using the contact details provided by our data protection officer:

• Information about your data stored by us and its processing (Art. 15 DSGVO),
• Correction of incorrect personal data (Art. 16 DSGVO),
• deletion of your data stored by us (Art. 17 DSGVO),
• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
• objection to the processing of your data by us (Art. 21 DSGVO) and
• Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke this at any time with effect for the future.
You can lodge a complaint with a supervisory authority at any time, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.
A list of the supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Nature and purpose of the processing:

When you access our website, i.e. if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and the like.
In particular, they are processed for the following purposes:

• Ensuring a problem-free connection of the website,
• Ensuring a smooth use of our website,
• Evaluation of system security and stability, and
• to optimise our website.

We do not use your data to draw conclusions about your person. Information of this kind will be statistically analysed anonymously, if necessary, in order to optimise our website and the technology behind it.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.
In the case of storage of data in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymised so that it is no longer possible to assign the calling client.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.
You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

• Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
• Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
• Opera: http://www.opera.com/de/help
• Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

Storage duration and cookies used:

Insofar as you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie.

Technically necessary cookies

Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
We require cookies for the following applications:

• Shopping cart
• Adoption of language settings

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.

Opposition

Please read the information about your right to object according to Art. 21 DSGVO below.

Technically unnecessary cookies

Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to improve it in general on the basis of statistical evaluations.
Please refer to the information below on the display, tracking, remarketing and web analysis technologies used to find out which providers use cookies.

Legal basis:

The legal basis for this processing is in each case your consent, Art. 6 para. 1 lit. a DSGVO.

Receiver:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.
For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third country transfer:

Please refer to the listings of the individual display, tracking, remarketing and web analytics providers for information on this.

Provision prescribed or required:

Of course, you can also view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).
Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Withdrawal of consent:

You can revoke your consent at any time via our Cookie Consent Tool.

Here you can change your individual cookie settings.

Profiling:

To what extent we analyse the behaviour of website visitors with pseudonymised user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Nature and purpose of the processing:

LSI.online: During the use of LSI.online, personal learning profiles are created in order to enable all functionalities of the learning environment. The data can only be viewed by the user or the eTutor and is used exclusively for learning guidance purposes. After the end of use, this data is archived and can be deleted upon revocation.

For registration on our website, we require some personal data, which is transmitted to us via an input mask.
The following additional data is collected at the time of registration:
E-mail, password, first name, surname, user status, type of use, customer number, invoice number, duration of use, target language, source language, course choice, reason for choosing the provider, optional comment field, note on data protection.
Your registration is required for the provision of certain content and services on our website.

Legal basis:

The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:

The databases and their contents remain with our company and our provider. Your personal data will not be made available in any form by us or by persons commissioned by us or third parties unless we have your consent or an official order to do so.

Storage period:

Data will only be processed in this context as long as the relevant consent has been given.

Provision prescribed or required:

Personal data is only collected if you provide it to us of your own accord, e.g. as part of registering for events or e-learning courses, by filling in forms or sending emails, as part of ordering products or services, making enquiries or requesting material.

Nature and purpose of the processing:

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.

Receiver:

Recipients of the data are, if applicable, order processors.

Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision prescribed or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered contents and services.

Nature and purpose of the processing:

If you register for our e-mail newsletter, we will regularly send you information about our offers. Only your e-mail address is required for sending the newsletter. The provision of any other data is voluntary and will be used to address you personally.
For an effective registration, we require a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double opt-in" procedure. For this purpose, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the response requested herewith. No further data is collected.

Legal basis:

Based on your express consent (Art. 6 para. 1 lit. a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a corresponding link in each newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this privacy policy.

Receiver:

When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date.

Storage period:

In this context, the data will only be processed as long as the corresponding consent has been given. Afterwards they will be deleted.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. Unfortunately, we cannot send you our newsletter without your consent.

Withdrawal of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.

Nature and purpose of the processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the contact form, we would like to enable you to contact us easily. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Receiver:

Recipients of the data are, if applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after the request has been processed.
If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision prescribed or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

If you have given your consent, this website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.
Matomo sets a cookie (a text file) on your end device, with which your browser can be recognised. If sub-pages of our website are called up, the following information is stored:

• the IP address of the user, shortened by the last two bytes (anonymised)
• the sub-page called up and the time of the call-up
• the page from which the user reached our website (referrer)
• which browser with which plug-ins, which operating system and which screen resolution is used
• the length of stay on the website
• the pages that are accessed from the sub-page called up

Matomo is used to improve the quality of our website and its content. This enables us to find out how the website is used and to constantly optimise our offer.
By anonymising the IP address by six digits, we take into account the interest of the website visitor in the protection of personal data. The data is not used to personally identify the website user and is not merged with other data. The information generated by the cookie about your use of this website is not passed on to third parties.

Withdrawal of consent:

You can revoke your consent to the storage and analysis of your data by Matomo at any time via the link below. A so-called opt-out cookie will then be stored on your device, which is valid for two years. As a result, Matomo will not collect any session data. Please note, however, that the opt-out cookie is deleted when you delete all cookies.

For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.
You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

In order to display our content correctly and in a graphically appealing manner across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") on this website to display fonts.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faqand in Google's privacy policy: https://www.google.com/policies/privacy/.

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube"). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter "Google"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account first.
When a YouTube video is started, the provider uses cookies that collect information about user behaviour.
Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's privacy policy, where you will also find further information on your rights in this regard and setting options for protecting your privacy. (https://policies.google.com/privacy).

Withdrawal of consent:

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Right to object on a case-by-case basis

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Recipient of an opposition

Landesspracheninstitut in the Ruhr-Universität Bochum

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organisation directly:
Dr. Dr. h.c. Klaus Waschik
Landesspracheninstitut in the Ruhr-Universität Bochum
Laerholzstraße 84
44801 Bochum

The data protection declaration was created with the help of activeMind AG, the Experts for external data protection officers (Version #2020-09-30).

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